In many spas, an hour massage is only fifty minutes. The therapist is supposed to use that extra ten minutes to change the sheets, straighten the room, study the intake form of the next client, usher that client into the room, and talk over their needs, then give them a moment to disrobe and get under the cover.
I was trained to make that fast turnaround, but in reality, an hour massage is usually about forty-five minutes.

When I worked for a spa, I went by their rules, but in my own business, if a client pays for an hour massage, they will get the full sixty minutes. I don’t start the clock until my hands touch the client.
And I do it for about the same price as most low-cost chain spas–in the client’s home.

